Law enforcement request policy

From time to time Crypto178 receives requests for customer information from law enforcement agencies around the world, and here is information for you and law enforcement agencies on how to handle these requests.

Law enforcement is generally interested in two categories of data: information about the identity of customers and information about their transactional activities. We actively cooperate with law enforcement and respond only to law enforcement requests from authorized law enforcement officials who can provide proof of authorization.

We disclose account information records to international law enforcement agencies in accordance with the Terms of Service, Privacy Policy and applicable laws.

Crypto178 requires law enforcement requests to be accompanied by due process of law in order for us to provide disclosures.

Crypto178 welcomes inquiries from law enforcement agencies regarding its policies and procedures, please contact us at

When sending a law enforcement request, please include the following information:

the name of the law enforcement agency;
Documentation proving that law enforcement officials are authorized to obtain information (proof of authorization);
Identity certificate of law enforcement officers (internal documents of law enforcement agencies);
Investigation letter documents issued by law enforcement agencies;
Email addresses with government domain names;
Clarify the name of the legal subject corresponding to the information required for law enforcement;
The specific content of the requested customer information;
Other details, including providing reasonable deadlines and relevant judicial documents required by international law enforcement agencies under international mutual legal assistance treaties.
Crypto178 reserves the right to disclose to law enforcement agencies to protect itself and clients.


Crypto178 Team